Frequently Asked Questions about JawFlex®
Q: What material is JawFlex® made of and is it safe?
A: JawFlex® is made of the highest dental plastic. It is thin, compact, tasteless and odorless. The material is duriable and tear-resistant. JawFlex® is safe as long as you are using the product as advised.
Q: Does JawFlex® offer results?
A: Yes. Results may vary from person to person depending on how consistent they use the product. If you only use the product occasionally, just like any other type of workout or exercise you will not see improvement.
Q: Does JawFlex® accept international orders?
A: Yes. We offer free shipping to anywhere in the USA. For international shipping we charge a small shipping charge depending on the country you are ordering from. All orders are processed within one business day.
Q: Is there separate JawFlex® products for men and women?
A: No. JawFlex® is a one-size-fits-all device. Both men and women can benefit from the device. The exercise benefits are the same for everyone. However we do offer the product in three different colors – clear, blue and pink.
Q: Are the results from JawFlex® permanent?
A: Yes, as long as you continue to use JawFlex® for facial exercises and jaw workouts. Start by using the device every day, and once you have achieved your desired result, you can exercise about 2-3 times a week.
Q: Does JawFlex® offer a guarantee on the Product?
A: We offer a money back guarantee on JawFlex®. Most of the time, our customers do not see results because they are not using the device correctly. Contact us so that we can offer suggestions and useful tips. If for some reason you are still unhappy let us know within 60 days of your purchase.
Q: Is it normal for the facial muscles to hurt after facial exercises using JawFlex®?
A: Yes especially, in the beginning, you might feel a little muscle pull which is quite common. You should follow the instructions and do not skip exercises. Keep in mind you know your body best, do not to exercise too much if it hurts. Give your mouth a rest for a couple of days if required. It is also important to know if you’ve had any type of recent surgery’s or medical conditions you consult with your physician before using JawFlex®.
Q: Can I use JawFlex® while exercising?
A: Of course, JawFlex® can be used while you are doing your normal gym exercises, or even when you are watching TV or doing other household work without any problems. It does not interfere with your ability to speak, so feel free to use it whenever you want to.
Q: How do I take care of my JawFlex® device?
A: We recommend you wash your JawFlex® after every use in warm water. Ensure that you just rinse and hand wash the device as it is not dishwasher safe.
Q: I have a question about your product. How do I get in touch with your customer service department?
A: We have a 24 hours support system for our customers. You can call our number 1-800-949-0685 or email us, and we will do our best to answer all of your questions.